Outcomes - Selected Case Summaries

Applicant's Own Personal Information

Freedom of Information - Informal Resolution | 18 December 2019

Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Immigration Employment Issue

Maladministration - Investigation | 04 December 2019

Ministry of Human Resources and Immigration (HRI), & the Immigration (the employer)

Royal Watler Terminal Ban

Maladministration - Early Resolution | 03 December 2019

Port Authority Cayman Islands (PACI)

Health Risk at Prison

Maladministration - Early Resolution | 21 November 2019

Her Majesty's Cayman Islands Prison Service (HMPS)

Police Harassment

Police Complaints - Investigation | 31 October 2019

Royal Cayman Islands Police Service (RCIPS)

Complaint of Improper Conduct Supported

Whistleblowing | 31 October 2019

Reasonable Use of Force During Search

Police Complaints - Investigation | 30 October 2019

Royal Cayman Islands Police Service (RCIPS)

Reasonable Use of Force During Arrest

Police Complaints - Investigation | 30 October 2019

Royal Cayman Islands Police Service (RCIPS)

Dismal Investigation and Unnecessary Arrest

Police Complaints - Investigation | 17 October 2019

Royal Cayman Islands Police Service (RCIPS)

Airport Dispute Settled Around the Table

Police Complaints - Informal Resolution | 16 October 2019

Royal Cayman Islands Police Service (RCIPS)

Labour Tribunal Decision Delay

Maladministration - Investigation | 03 October 2019

Labour Tribunal (LT)

Feedback Following Arrest

Police Complaints - Informal Resolution | 01 October 2019

Royal Cayman Islands Police Service (RCIPS)

Dental License

Maladministration - Investigation | 02 September 2019

Health Regulatory Services (HRS), Health Practice Commissioner (HPC), Medical & Dental Council (MDC)

Cooperative Approach Creates Breakthrough

Maladministration - Early Resolution | 22 August 2019

Department of Labour and Pensions (DLP)

Historical Complaint Finally Resolved

Police Complaints - Informal Resolution | 20 August 2019

Royal Cayman Islands Police Service (RCIPS)

Land Acquired by Government

Maladministration - Investigation | 22 July 2019

Lands & Survey Department (L&S)

Delay of Labour Tribunal Ruling

Maladministration - Early Resolution | 21 July 2019

Department of Labour and Pensions (DLP)

Feeding Families in Need

Maladministration - Early Resolution | 11 July 2019

Needs Assessment Unit (NAU)

Asylum Issues

Maladministration - Early Resolution | 21 June 2019

Ministry of Commerce, Planning and Infrastructure (CPI), Cayman Islands Customs & Border Control (CBC), Department of Vehicle & Driver’s Licensing (DVDL)

$50 Unpaid Fine Results in Arrest of Pregnant Woman

Police Complaints - Investigation | 17 June 2019

Royal Cayman Islands Police Service (RCIPS)

Failure to Communicate

Police Complaints - Investigation | 06 May 2019

Royal Cayman Islands Police Service (RCIPS)

Unprofessional Conduct

Police Complaints - Investigation | 17 April 2019

Royal Cayman Islands Police Service (RCIPS)

Detention & Deportation

Maladministration - Investigation | 11 April 2019

Cayman Islands Customs & Border Control (CBC)

Audio Recording of 911 Call

Freedom of Information - Informal Resolution | 09 April 2019

Department of Public Safety Communications (DPSC)

Providing Direction Results in Reduced Penalty

Maladministration - Early Resolution | 05 April 2019

Port Authority Cayman Islands (PACI)

List of suppliers to Immigration Detention Centre

Freedom of Information - Informal Resolution | 04 April 2019

Ministry of Human Resources and Immigration (HRI)

Revision of Pension Legislation

Maladministration - Investigation | 02 April 2019

Public Service Pension Board (PSPB)

Domestic Violence Policy Applies to Police Officers

Police Complaints - Investigation | 15 January 2019

Use of Taser Unreasonable Force

Police Complaints - Investigation | 15 January 2019

Royal Cayman Islands Police Service (RCIPS)

Airport Concession Contracts

Freedom of Information - Informal Resolution | 07 January 2019

Cayman Islands Airports Authority (CIAA)

Police conduct during traffic stop

Police Complaints - Informal Resolution | 21 December 2018

Royal Cayman Islands Police Service (RCIPS)

Refusal to waive stamp duty

Maladministration - Investigation | 19 December 2018

Ministry of Finance, Tourism, & Development (DATT)

Special education grants

Maladministration - Investigation | 06 December 2018

Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Face to face discussions resolve complaint

Police Complaints - Informal Resolution | 03 December 2018

Royal Cayman Islands Police Service (RCIPS)

Mother owed explanation

Police Complaints - Investigation | 22 October 2018

Royal Cayman Islands Police Service (RCIPS)

Unreasonable use of force

Police Complaints - Investigation | 19 October 2018

Royal Cayman Islands Police Service (RCIPS)

Unreasonable time limit

Maladministration - Early Resolution | 12 October 2018

Department of Immigration (DOI)

Complaint about lack of police response

Police Complaints - Investigation | 10 October 2018

Royal Cayman Islands Police Service (RCIPS)

Taxi Permits

Maladministration - Early Resolution | 03 October 2018

Public Transport Appeal Tribunal (PTAT)

Parking complaint

Maladministration - Early Resolution | 28 September 2018

Royal Cayman Islands Police Service (RCIPS)

Reasonable use of force

Police Complaints - Investigation | 27 September 2018

Royal Cayman Islands Police Service (RCIPS)

Renaming of road

Maladministration - Investigation | 26 September 2018

Lands & Survey Department (L&S), Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Records relating to a missing person’s investigation

Freedom of Information - Informal Resolution | 25 September 2018

Royal Cayman Islands Police Service (RCIPS)

Report on the Port Authority

Freedom of Information - Informal Resolution | 25 September 2018

Office of the Auditor General (OAG)

Request for pension payout

Maladministration - Investigation | 19 September 2018

Department of Labour and Pensions (DLP)

Blowing the whistle on colleague’s use of mobile phone

Whistleblowing | 18 September 2018

Police pursuit under review

Police Complaints - Investigation | 12 September 2018

Royal Cayman Islands Police Service (RCIPS)

Decisions of the Labour Tribunal and Labour Appeals Tribunal

Freedom of Information - Informal Resolution | 10 September 2018

Department of Labour and Pensions (DLP)

CCTV footage

Freedom of Information - Informal Resolution | 07 September 2018

Department of Public Safety Communications (DPSC)

Investigation of dog fatality

Police Complaints - Investigation | 07 September 2018

Royal Cayman Islands Police Service (RCIPS)

Duty of care

Police Complaints - Investigation | 03 September 2018

Royal Cayman Islands Police Service (RCIPS)

Progress report requested

Police Complaints - Investigation | 28 August 2018

Royal Cayman Islands Police Service (RCIPS)

Taser policy under review

Police Complaints - Investigation | 17 July 2018

Royal Cayman Islands Police Service (RCIPS)

Police involvement in a non-criminal dispute

Police Complaints - Investigation | 16 July 2018

Royal Cayman Islands Police Service (RCIPS)

Overtime Compensation

Maladministration - Early Resolution | 05 July 2018

Ministry of Human Resources and Immigration (HRI)

Seeking Whistleblower Protection

Whistleblowing | 27 June 2018

Complaint about unprofessional conduct

Police Complaints - Investigation | 15 June 2018

Royal Cayman Islands Police Service (RCIPS)

Business License Requirement

Maladministration - Early Resolution | 25 April 2018

Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Beach Access Report

Freedom of Information - Informal Resolution | 01 March 2018

Lands & Survey Department (L&S)

Report on taxi fares

Freedom of Information - Informal Resolution | 25 January 2018

Ministry of District Administration, Tourism & Transport

Erroneous group email sent by financial service provider

Data Protection | 30 November -0001

Inadvertent leak of personal data by financial services company

Data Protection | 30 November -0001

Bank card statement

Data Protection | 30 November -0001

Government E-services website

Data Protection | 30 November -0001