06 February 2018 | Uncategorised

Privacy Notice

The Office of the Ombudsman collects personal data of complainants, appellants and third-party individuals necessary for the exercise of its statutory mandates under the following legislation and associated regulations:

  • The Ombudsman Law;
  • The Complaints (Maladministration) Law;
  • The Police (Complaints by the Public;
  • The Whistleblower Protection Law;
  • The Freedom of Information Law; and
  • The Data Protection Law.

Any personal data obtained through our website, forms, correspondence and via other means will be used to respond to inquiries, and for processing, resolving, investigating and deciding of complaints and appeals. We may also use such data in anonymized form to compile statistics and undertake research and analysis.

For an explanation of your rights under the Data Protection Law, 2017, please consult the guidance for the general public on our website: https://ombudsman.ky/data-protection/public

Your views are valuable to us. If you have any questions or concerns, please contact us: https://ombudsman.ky/get-in-touch

Traffic monitoring

General traffic data is collected via the Ombudsman website. Any statistics produced are based on aggregated data from which no details of any individual visitor can be traced. The Ombudsman site does not automatically capture or store personal data from visitors to the site other than to record session information such as the most popular pages visited and the nature of the browser used. This information is used only for the administration of the site system and in the compilation of general statistics used by our office to assess the use of the site.


We try to ensure that the information published on the Ombudsman website is up-to-date and accurate. However, this information does not constitute legal or professional advice and the Ombudsman cannot accept any liability for actions arising from its use. The Ombudsman cannot be held responsible for the contents or accuracy of any pages referenced by an external link. External links are provided to assist visitors to our website and the inclusion of a link does not imply that we endorse or have approved the linked site.