Resources

General Information

A Guide to Fair and Reasonable Decisions

General Information | 08 October 2018

The Ombudsman Law

General Information | 26 April 2017

Publications

Annual Report 2019

Publications | 29 July 2020

Annual Report 2018

Publications | 13 November 2019

Statistics

3rd QTR 2020 Statistics

Statistics | 08 October 2020

3rd Quarter 2020 Statistics

Information About Us

Senior Management Remuneration

Information About Us | 31 December 2019

Notice of Interests

Information About Us | 05 April 2019

Senior Management & Travel Subsistence Jan-Dec-2018

Information About Us | 31 December 2018

FOI Disclosure Log

Information About Us | 31 December 2018

Publication Scheme

Information About Us | 01 January 2018

Data Protection

The Data Protection Law, 2017

Data Protection | 05 June 2017

Data Protection Regulations, 2018

Data Protection | 02 April 2019

Data Protection - Ombudsman COVID-19 Guidance Note

Data Protection | 06 April 2020

Guidance on the Ombudsman's approach to regulatory action during the COVID-19 pandemic.

Data Protection - Guide for Data Controllers

Data Protection | 17 January 2019

Detailed guidance for businesses, organizations and public authorities

Data Protection - Guide for Data Subjects

Data Protection | 17 January 2019

Detailed guidance on the rights of individuals

Data Protection - Guidance on Monetary Penalty Orders

Data Protection | 07 November 2019

Guidance on the issuance of Monetary Penalty Orders by the Ombudsman

Data Protection - Section 40 Guidelines

Data Protection | 06 February 2020

Guidelines on how the Ombudsman will handle requests made under Section 40 of the Data Protection Law

Data Protection - Section 40 Consultation Form

Data Protection | 06 February 2020

Form to request consultation from the Ombudsman under Section 40 of the Data Protection Law

Data Protection - Breach Notification Form

Data Protection | 13 September 2019

Data Protection - Subject Access Request Model Form

Data Protection | 07 February 2019

A generic form for making a subject access request to any business, organization or public authority

Data Protection - Record of Processing Activities (RoPA) Model Template

Data Protection | 13 September 2019

A spreadsheet to help you map your data flows

Data Protection - Compliance Audit Sample Questionnaire

Data Protection | 13 September 2019

A simple questionnaire to help you prepare for compliance with the DPL

Data Protection - DPL Exemptions Overview

Data Protection | 13 September 2019

An overview of all exemptions in the DPL

FOI

Freedom of Information Law (2020 Revision)

FOI | 14 January 2019

Freedom of Information (Amendment) Law, 2019

FOI | 02 January 2020

The Freedom of Information (General) Regulations, 2008

FOI | 16 September 2008

Freedom of Information 2018 Annual Statistics Report

FOI | 25 September 2019

List of Information Managers

FOI | 07 May 2019

FOI Appeals Policy & Procedures

FOI | 09 April 2018

FOI Practical Guidelines for a Written Hearing

FOI | 09 April 2018

Chief Secretary's Code of Practice on Records Management

FOI | 16 April 2019

Maladministration

List of Internal Complaints Process (ICP) Officers

Maladministration | 12 August 2020

Complaints (Maladministration) Law (2018 Revision)

Maladministration | 16 March 2018

Police

The Police (Complaints by the Public) Law, 2017

Police | 26 April 2017

Whistleblowing

The Whistleblower Protection Law, 2015

Whistleblowing | 20 June 2016