Outcomes – Case Summaries and Decisions

Categories

 

Record relating to Human Resources Report

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Upheld decision of PA

09 May 2024, 104-202300830, 20(1)(d), 23(1), 26(1), 26(3)

Records relating to the Cost of Service Study and Incremental Distributed Solar Study

The Utility Regulation and Competition Office (Ofreg)

Freedom of Information - Decisions

Ordered full disclosure

05 February 2024, 103-202300443, 21(1)(a)(ii), 21(1)(b), 23(1)

Records related to salaries for senior management members within the Cayman Islands Fire Service

Ministry of Home Affairs

Freedom of Information - Decisions

Ordered partial disclosure

30 November 2023, 102-202300228, 20(1)(b), 20(1)(d), 23(1), 26(1)

Enforcement Order

Data Protection - Decisions

Enforcement Order

09 November 2023, 202300268, First Data Protection Principle - Fair Processing, Third Data Protection Principle, Public Lands Commission

Records related to an RCIPS Investigation

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Records judicial functions of a court and reasonable search conducted

18 October 2023, 101-202200287, 3(5)(a)(i), Regs. 6 and 21(b)

A request for records relating to sponsorship agreements and public relation campaigns from 2020-2022

Department of Tourism

Freedom of Information - Decisions

Ordered partial disclosure

14 September 2023, 100-202200303, 21(1)(a)(i), 21(1)(a)(ii), 21(1)(b), 23 (1), 26(1)

Enforcement Order

Data Protection - Decisions

Enforcement Order

25 July 2023, 202300267, Section 8, Sixth Data Protection Principle, Department of Education Services

Preliminary hearing to determine whether the requested records are outside of the jurisdiction of the FOI Act

Judicial Administration

Freedom of Information - Decisions

Records judicial function of a court

22 June 2023, 98-202200552, 3(5)(a)(i)

Report on Election Registration and Processing of Voter Data

Maladministration - Own Motion

01 May 2023

Records relating to beach access signage for Cayman Shores Development

Ministry of District Administration and Lands (DAL)

Freedom of Information - Decisions

Reasonable search conducted

28 April 2023, 97-202200318, 7(3)(a), Reg. 21 (b)

Enforcement Order

Data Protection - Decisions

Enforcement Order

27 April 2023, 202100222, Section 16, Seventh Data Protection Principle, First Data Protection Principle, Betty Bua T/A Betty Boo Real Estate Sales

Enforcement Order

Data Protection - Decisions

Enforcement Order

21 March 2023, 202100552-553, Paras 1(b), 3, 7 & 8, Part 1 of Schedule 1, Section 45, CIBC First Caribbean International Bank (Cayman) Ltd.

Records related to a job interview process

Ministry of Health & Wellness

Freedom of Information - Decisions

Ordered partial disclosure

10 February 2023, 96-202100364, 20(1)(b), 20(1)(d)

Legal Advice on Date Change for General Election

Portfolio of Legal Affairs

Freedom of Information - Informal Resolution

09 December 2022

Strand Plaza Christmas Eve Fatal Stabbing

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Own Motion

09 December 2022

Police standard of professional behaviour

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

05 December 2022

Records relating to legal privilege

Department of Planning

Freedom of Information - Decisions

Ordered partial disclosure

11 November 2022, 94-202100076, 17(1)(a)

A preliminary hearing to determine whether the FOI Act applies to the Police Welfare Committee

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

The Police Welfare Committee is a statutory body subject to the FOI Act

04 November 2022, 87-202100205, 2

Job references not held

Data Protection - Informal Resolution

25 October 2022

Delay in processing retirement papers

Public Service Pension Board (PSPB)

Maladministration - Early Resolution

18 October 2022

Auditor’s Report on Quarrying Operations

Office of the Auditor General (OAG)

Freedom of Information - Informal Resolution

17 October 2022

Environmental Health Reports & Medical Board Report

Cayman Islands Customs & Border Control (CBC)

Freedom of Information - Informal Resolution

17 October 2022

RCIPS inadvertently release third party personal data in collision report

Data Protection - Informal Resolution

04 October 2022

Confusion over appeals hearing

Planning Appeals Tribunal

Maladministration - Investigation

30 September 2022

Refund of PR fees sought

Ministry of Border Control and Labour

Maladministration - Investigation

15 September 2022

Dispute over law school fees

Truman Bodden Law School

Maladministration - Early Resolution

22 August 2022

RCIPS loses bail book and finds it again

Data Protection - Informal Resolution

12 August 2022

NAU benefits paid for disable client

Needs Assessment Unit (NAU)

Maladministration - Early Resolution

08 August 2022

Error in HR system causes breach at PoCS

Data Protection - Informal Resolution

04 August 2022

Enforcement Order

Data Protection - Decisions

Enforcement Order

02 August 2022, 202200583, Gain Global Markets Inc.

Courts and expunging criminal records outside our jurisdiction

Data Protection - Informal Resolution

25 July 2022

Records on Sanctions Against Russia

Portfolio of Legal Affairs

Freedom of Information - Informal Resolution

22 July 2022

Employee of an insurance company reveals sensitive personal data

Data Protection - Informal Resolution

20 July 2022

Public sector entity incurs unreasonable delays in responding to a subject access request

Data Protection - Informal Resolution

20 July 2022

Lack of information concerning criminal complaint

Royal Cayman Islands Police Service (RCIPS)

Maladministration - Early Resolution

19 July 2022

Records relating to agreements and licenses

Cayman Islands Airports Authority (CIAA)

Freedom of Information - Decisions

Ordered full disclosure, deferral upheld

19 July 2022, 93-202100567, 11(2)(c), 17(1)(a), 21(1)(b)

Request for Recruitment Records not Received

Ministry of Investment, Innovation & Social Development (MIISD)

Freedom of Information - Informal Resolution

06 July 2022

Legal analysis not personal data accessible under section 8

Cabinet Office

Data Protection - Decisions

28 June 2022, 202200069, Section 8, Cabinet Office/PACT Caucus

Credit Union sends invitation without using BCC

Data Protection - Informal Resolution

28 June 2022

Records relating to claim files

Lands & Survey Department (L&S)

Freedom of Information - Decisions

Reasonable search

23 June 2022, 91-202100419|420, Reg. 6(1), 21(b)

WORC sends bulk emails without using BCC

Data Protection - Informal Resolution

22 June 2022

Delayed response and confusion with NAU application

Needs Assessment Unit (NAU)

Maladministration - Investigation

14 June 2022

Medical records concerning a deceased individual

Health Services Authority (HSA)

Freedom of Information - Decisions

Reasonable search

08 June 2022, 92-202100642, Reg. 6, 21(b)

Complaint of unfair targeting by police officer

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

31 May 2022

Non-response to complaints against planning

Department of Planning

Maladministration - Early Resolution

25 May 2022

 Four-year delay in unfair dismissal hearing

Labour Tribunal (LT), Labour Appeals Tribunal (LAT)

Maladministration - Early Resolution

13 May 2022

Delayed response to HRC

Cabinet Office, Office of the Premier

Maladministration - Early Resolution

06 May 2022

No personal data on reissued SIM cards

Data Protection - Informal Resolution

02 May 2022

Pension mix-up resolved

Public Service Pension Board (PSPB), Department of Vehicle & Driver’s Licensing (DVDL)

Maladministration - Early Resolution

01 May 2022

HSA patient referrals policy

Health Services Authority (HSA)

Maladministration - Early Resolution

22 April 2022

Records related to the Health Practice Commission's issuance and withdrawal of a Prohibition Notice

Ministry of Health & Wellness

Freedom of Information - Decisions

Ordered partial disclosure

19 April 2022, 90-202000861|862, 23(1) reg. 6(1), 6(2), 21(b)

Planning encroachment case delays

Department of Planning

Maladministration - Investigation

14 April 2022

Records on the Recruitment of a “Cultural Attaché”

Cabinet Office

Freedom of Information - Informal Resolution

29 March 2022

Limitations to the right to access one’s own data

Data Protection - Informal Resolution

29 March 2022

HSA discloses PCR results to wrong person

Data Protection - Informal Resolution

28 March 2022

Information sharing between HM Prison, RCIPS and the Courts

Data Protection - Informal Resolution

24 March 2022

Discrepancies in Disclosure of Policies and Procedures

Workforce Opportunities & Residency Cayman

Freedom of Information - Informal Resolution

18 March 2022

RCIPS sends misdirected data on firearms owner

Data Protection - Informal Resolution

18 March 2022

Labour Tribunal decisions delayed for years

Labour Tribunal (LT), Labour Appeals Tribunal (LAT)

Maladministration - Investigation

17 March 2022

Financial regulator inadvertently discloses personal data

Data Protection - Informal Resolution

10 March 2022

Workplace injury review delayed

National Roads Authority (NRA), Risk Management Unit

Maladministration - Investigation

24 February 2022

Legal Privilege in Planning Enforcement Notice

Department of Planning

Freedom of Information - Informal Resolution

23 February 2022

Bank inadvertently sends existing clients’ data to new applicants

Data Protection - Informal Resolution

21 February 2022

Enforcement Order

Department of Children and Family Services

Data Protection - Decisions

Enforcement Order

14 February 2022, 202200019

NRA land dispute

National Roads Authority (NRA)

Maladministration - Early Resolution

03 February 2022

Financial service provider neglects to update their paper files

Data Protection - Informal Resolution

31 January 2022

Police official sounds vehicle horn outside private residence

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

31 January 2022

Unauthorized use of third-party website leads to data breach

Data Protection - Informal Resolution

21 January 2022

Delayed planning enforcement

Department of Planning

Maladministration - Early Resolution

20 January 2022

Fatality accident following police pursuit

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

07 January 2022

Delays in healthcare facilities license

Health Practice Commissioner (HPC), Ministry of Health

Maladministration - Investigation

20 December 2021

Birth registration delay

General Registry

Maladministration - Early Resolution

03 December 2021

Pharmacy suffers ransomware attack

Data Protection - Informal Resolution

02 December 2021

Retail bank reveals overdrawn account

Data Protection - Informal Resolution

29 November 2021

Apology sufficient for withdrawal of complaint

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

23 November 2021

Individual’s details discussed in Parliament

Data Protection - Informal Resolution

11 November 2021

Complainant not listened to

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

03 November 2021

Queries on ongoing Court matters

Judicial Administration

Maladministration - Early Resolution

01 November 2021

Continuing healthcare coverage

Department of Children and Family Services

Maladministration - Early Resolution

25 October 2021

Minutes Relating to the Applicant’s Business

Health Regulatory Services (HRS), Health Practice Commissioner (HPC)

Freedom of Information - Informal Resolution

19 October 2021

Delayed NAU policy changes

Needs Assessment Unit (NAU)

Maladministration - Investigation

28 September 2021

Report by the Review Committee on Permanent Residence

Ministry of Border Control and Labour

Freedom of Information - Decisions

Upheld decision of PA

23 September 2021, 89-202100276, 17(1)(c), 19(1)(a), 20(1)(b)

Enforcement Order

Data Protection - Decisions

Enforcement Order

22 September 2021, 202100204, Foster's Supermarket

Duty concessions granted

Ministry of Finance and Economic Development (FED)

Freedom of Information - Decisions

Ordered partial disclosure

22 September 2021, 88-202100094, 17(1)(a), 17(1)(b)(i), 19(1)(a), 21(1)(a)(ii), 21(1)(b), 23(1), 23(5), reg. 11

Cancer patient obtains insurance

Needs Assessment Unit (NAU)

Maladministration - Early Resolution

21 September 2021

Overseas fund administrator suffers ransomware attack

Data Protection - Informal Resolution

16 September 2021

Marriage Interviews & Questionnaires

Workforce Opportunities & Residency Cayman

Freedom of Information - Decisions

Upheld PA decision

06 September 2021, 86-202100161, 16(d)

Malware attack on electronic payment system

Data Protection - Informal Resolution

31 August 2021

Unsubscribing from an IT service provider

Data Protection - Informal Resolution

05 August 2021

PR certificate delayed

Workforce Opportunities & Residency Cayman

Maladministration - Early Resolution

02 August 2021

Late response from the Courts

Judicial Administration

Maladministration - Investigation

16 July 2021

Spreadsheet data tool causes utility emails to be sent to wrong customers

Data Protection - Informal Resolution

15 July 2021

Police prevent man ingesting drugs during arrest and search

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

13 July 2021

Enforcement Order

Department of Agriculture

Data Protection - Decisions

Enforcement Order

12 July 2021, 202000892

Delayed response to bullying incident

Department of Children and Family Services

Maladministration - Early Resolution

12 July 2021

Delays in processing of overseas complaint's marriage certificate and apostille

Corporate Services Office

Maladministration - Early Resolution

24 June 2021

Enhanced due diligence by a financial services provider

Data Protection - Informal Resolution

23 June 2021

Confirmation of job applications by Cabinet Office

Data Protection - Informal Resolution

23 June 2021

Newspaper links to personal data of football players

Data Protection - Informal Resolution

23 June 2021

Police contact at sea

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

22 June 2021

Reuse of pre-paid mobile number

Data Protection - Informal Resolution

15 June 2021

Excessive data collected by jobs portal

Data Protection - Informal Resolution

08 June 2021

Phishing attack at professional association

Data Protection - Informal Resolution

07 June 2021

Retail bank’s lack of response to a subject access request

Data Protection - Informal Resolution

03 June 2021

Delays in decision making on application for assistance

Needs Assessment Unit (NAU)

Maladministration - Early Resolution

25 May 2021

Delays in retirement cash-out

Public Service Pension Board (PSPB)

Maladministration - Early Resolution

25 May 2021

Location key listing concerning the fuel analysis report

The Utility Regulation and Competition Office (Ofreg)

Freedom of Information - Decisions

Ordered full disclosure

20 May 2021, 85-202000964, 21(1)(b), 23(1)

Direct marketing by hotel

Data Protection - Informal Resolution

12 May 2021

Permanent residence fee refunds

Workforce Opportunities & Residency Cayman

Maladministration - Early Resolution

05 May 2021

Arrest at supermarket for not wearing a face covering

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

30 April 2021

Delayed Labour Tribunal report

Labour Tribunal (LT)

Maladministration - Early Resolution

21 April 2021

Pharmacy gives prescription medicine to the wrong patient

Data Protection - Informal Resolution

14 April 2021

Accidental disposal of documents outside courts building

Data Protection - Informal Resolution

09 April 2021

Explanation of police powers at school leads to informal resolution

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

31 March 2021

Feedback in sensitive investigation

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

31 March 2021

Employment records related to a former employee of the Cayman Islands Law School

Portfolio of Legal Affairs

Freedom of Information - Decisions

Upheld decision of PA

25 March 2021, 84-202000834, 23 (1), 23 (5)

Enforcement Order

Data Protection - Decisions

Enforcement Order

18 March 2021, 201900212, Jacques Scott Group Ltd

Enforcement Order

Data Protection - Decisions

Enforcement Order

18 March 2021, 202000820, St. Ignatius Catholic School

Clarification of NGO Funding

Ministry of Health, Environment, Youth and Culture

Maladministration - Early Resolution

18 March 2021

Police Report on Home Fire

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Informal Resolution

08 March 2021

Correspondence and other Information Relating to the Applicant

Cayman Islands National Insurance Company (CINICO)

Freedom of Information - Informal Resolution

08 March 2021

Trade and Business Licensing Statistics & Board Policies

Department of Commerce & Investment

Freedom of Information - Informal Resolution

08 March 2021

Verification of employment letter by retail bank

Data Protection - Informal Resolution

05 March 2021

Delayed response to labour-related complaint

Department of Labour and Pensions (DLP)

Maladministration - Early Resolution

10 February 2021

Records relating to the Smith Barcadere Redevelopment Project

Cabinet Office

Freedom of Information - Decisions

Ordered full disclosure

08 February 2021, 83-202000817, 19(1)(a)

Early morning search warrant lawful and proportionate

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

28 January 2021

Statistics on DOE Prosecutions and Training

Department of Environment

Freedom of Information - Informal Resolution

26 January 2021

Contested debt in bank records

Data Protection - Informal Resolution

12 January 2021

Residency and Employment Rights Certificates (RERCs) and Same-Sex Marriages

Workforce Opportunities & Residency Cayman

Freedom of Information - Informal Resolution

11 December 2020

Inadequate Communication

Department of Labour and Pensions (DLP)

Maladministration - Investigation

10 December 2020

Retail Store Asking Customers for their Phone Numbers

Data Protection - Informal Resolution

04 December 2020

Use of a Sign-in Book and CCTV Cameras

Data Protection - Informal Resolution

20 November 2020

Excessive Delay in Providing Decision

Labour Tribunal (LT)

Maladministration - Early Resolution

18 November 2020

Immigration Status Uncertainty

Workforce Opportunities & Residency Cayman , Cayman Islands Customs & Border Control (CBC)

Maladministration - Early Resolution

13 November 2020

A Bank Uses Social Media to Find Out How to Contact an Individual

Data Protection - Informal Resolution

02 November 2020

Health Clinic Gathers Credit Card Data in Contravention of Data Security Standards

Data Protection - Informal Resolution

02 November 2020

Access to One's Own Personal Data

Data Protection - Informal Resolution

30 October 2020

Access to Land Records

Lands & Survey Department (L&S)

Freedom of Information - Informal Resolution

29 October 2020

Coding error causes data breach

Data Protection - Informal Resolution

27 October 2020

Complaint of Unprofessional Conduct

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

26 October 2020

Records concerning Residency and Employment Rights Certificates for same-sex couples

Workforce Opportunities & Residency Cayman

Freedom of Information - Decisions

Ordered partial disclosure

22 October 2020, 82-202000528, 17(1)(c), 19(1)(b), 20(1)(b), 20(1)(d)

Request for Rectification of Financial Data

Data Protection - Informal Resolution

20 October 2020

Driving Under the Influence (DUI) Ride-A-Long Assists Officer During Arrest

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

12 October 2020

Health Insurance Form Asking About Applicants' Sex Lives

Data Protection - Informal Resolution

12 October 2020

Personal data transferred from company laptop

Data Protection - Informal Resolution

12 October 2020

Poor Investigation

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

07 October 2020

Failure to Provide a Decision on an Application Seeking Permission to Obtain a Business Licence

Department of Children and Family Services

Maladministration - Early Resolution

02 October 2020

Cadastral claim file

Lands & Survey Department (L&S)

Freedom of Information - Decisions

Ordered full disclosure

24 September 2020, 81-201900162, 20(1)(d), 23(1)

Ransomware attack at overseas financial services provider

Data Protection - Informal Resolution

14 September 2020

Loss of Employment

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

11 September 2020

Abuse of Utility Customer Profile

Data Protection - Informal Resolution

02 September 2020

Complainant Plays Detective

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

19 August 2020

Police Seizure of ICT Devices

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

12 August 2020

Labour Tribunal and Labour Appeals Tribunal Decisions

Department of Labour and Pensions (DLP), Ministry of Employment and Border Control

Freedom of Information - Decisions

Ordered disclosure

12 August 2020, 80-202000008, 9(c)

Enforcement Order

Data Protection - Decisions

Enforcement Order

07 August 2020, 202000507, Registrar of Companies

Unprotected Food Delivery Website

Data Protection - Informal Resolution

08 July 2020

Records from the swipe access system for Ministers and Ministerial Councillors

Ministry of Commerce, Planning and Infrastructure (CPI)

Freedom of Information - Decisions

Public interest in maintaining the exemption

17 June 2020, 78-201900153, 20(1)(d), 25(1), 26(1), regulation 2

Food Premises Consumer Complaints and Inspection Reports

Department of Environmental Health (DEH)

Freedom of Information - Informal Resolution

11 June 2020

Delayed Response to Police Association

Portfolio of the Civil Service

Maladministration - Early Resolution

10 June 2020

Independent Witness Leads to Complaint Being Withdrawn

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

08 June 2020

Information on Criminal Procedure, Misuse of Drugs and Warrants

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Informal Resolution

05 June 2020

Unreasonable Use of Force During Arrest

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Own Motion

01 June 2020

Name of a medical expert who wrote an independent consultancy report

Office of the Director of Public Prosecutions

Freedom of Information - Decisions

Ordered full disclosure

28 May 2020, 79-201900167, 9(a), 23(1)

Records related to duty concessions awarded

Ministry of Finance and Economic Development (FED)

Freedom of Information - Decisions

Ordered full disclosure

27 May 2020, 77-201900138, 20(1)(b), 20(1)(d)

Records related to an appeal with the Civil Service Appeals Commission

Commissions Secretariat

Freedom of Information - Decisions

Upheld decision of PA

26 May 2020, 76-201900087, 20(1)(b), 20(1)(d)

Failure to Refund a Deposit

Health Services Authority (HSA)

Maladministration - Early Resolution

12 May 2020

Domestic Dispute Leads

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

12 May 2020

Curfew Time Exemption

Ministry of International Trade, Investment, Aviation & Maritime Affairs

Maladministration - Early Resolution

24 April 2020

Unable to Receive Salary Cheques During Lockdown

Cayman Islands Postal Service

Maladministration - Early Resolution

06 April 2020

“White hat hacker” informs bank of security breach

Data Protection - Informal Resolution

26 March 2020

Government Department E-Services Website Breach

Data Protection - Informal Resolution

25 March 2020

Annual reports, National Pensions Board minutes and other records

Department of Labour and Pensions (DLP)

Freedom of Information - Decisions

Partial disclosure ordered, unreasonable diversion upheld

09 March 2020, 75-201900058, 9(c), 11(2)(a), 11(2)(b) 11(2) (c)

Benefits Policy for Elderly Residents

Needs Assessment Unit (NAU)

Maladministration - Investigation

06 March 2020

Unlawful Labour Case Delays

Labour Appeals Tribunal (LAT)

Maladministration - Investigation

06 March 2020

Delay in Providing Decision

Labour Appeals Tribunal (LAT)

Maladministration - Early Resolution

04 March 2020

Police Use Reasonable Force During Arrest and Search

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

04 March 2020

Performance Assessment Sent to Wrong Person

Data Protection - Informal Resolution

18 February 2020

Misdirected Email with Account Information

Data Protection - Informal Resolution

14 February 2020

Execution of Search Warrant

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

13 February 2020

Unnecessary Delay in Landlord and Tenant Dispute

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

12 February 2020

Phishing Attack at Financial Services Company

Data Protection - Informal Resolution

11 February 2020

DUI Suspect Alleges Mistreatment in Custody

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

04 February 2020

Execution of a Search Warrant

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

28 January 2020

Incorrect Access Controls in Utility Company’s Recruitment Software

Data Protection - Informal Resolution

21 January 2020

Exam Results

Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Freedom of Information - Informal Resolution

06 January 2020

Applicant's Own Personal Information

Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Freedom of Information - Informal Resolution

18 December 2019

Personal Data of Former Employees on Company Website

Data Protection - Informal Resolution

17 December 2019

History and Culture Examination

Workforce Opportunities & Residency Cayman

Freedom of Information - Decisions

Upheld decision of PA

06 December 2019, 73-201900083|84, 20(1)(d)

Artist's Profile on Art Website

Data Protection - Informal Resolution

05 December 2019

Immigration Employment Issue

Ministry of Human Resources and Immigration (HRI), & the Immigration (the employer)

Maladministration - Investigation

04 December 2019

Providing Direction Results in Reduced Penalty

Port Authority Cayman Islands (PACI)

Maladministration - Early Resolution

03 December 2019

Erroneous group email sent by financial service provider

Data Protection - Informal Resolution

26 November 2019

Inadvertent leak of personal data by financial services company

Data Protection - Informal Resolution

25 November 2019

Health Risk at Prison

Her Majesty's Cayman Islands Prison Service (HMPS)

Maladministration - Early Resolution

21 November 2019

Government E-services website

Data Protection - Informal Resolution

15 November 2019

Agreements between the government and two cruise lines in relation to a procurement exercise for a cruise berthing facility

Ministry of District Administration, Tourism & Transport

Freedom of Information - Decisions

Upheld decision of Ministry

12 November 2019, 74-201900014, 17(b)(i), 20(1)(d), 21(1)(b)

Understanding Legislative Authority

Ministry of District Administration, Tourism & Transport

Maladministration - Investigation

05 November 2019

Police Harassment

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

31 October 2019

Complaint of Improper Conduct Supported

Whistleblowing

31 October 2019

Reasonable Use of Force During Search

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

30 October 2019

Reasonable Use of Force During Arrest

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

30 October 2019

Bank card statement

Data Protection - Informal Resolution

18 October 2019

An agreement between the Ministry and Tech City, a private company

Ministry of Commerce, Planning and Infrastructure (CPI)

Freedom of Information - Decisions

Ordered partial disclosure

18 October 2019, 72-201800330 | 201800337, 17(b)(i), 20(1)(d)

Dismal Investigation and Unnecessary Arrest

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

17 October 2019

Airport Dispute Settled Around the Table

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

16 October 2019

Justice Delayed is Justice Denied

Labour Tribunal (LT)

Maladministration - Investigation

03 October 2019

Feedback Following Arrest

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

01 October 2019

Renewal of a Dentist's License to Practice Dentistry

Health Regulatory Services (HRS), Health Practice Commissioner (HPC), Medical & Dental Council (MDC)

Maladministration - Investigation

02 September 2019

Historical Complaint Finally Resolved

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

20 August 2019

Land Acquired by Government

Lands & Survey Department (L&S)

Maladministration - Investigation

22 July 2019

Cooperative Approach Creates Breakthrough

Department of Labour and Pensions (DLP)

Maladministration - Early Resolution

21 July 2019

Feeding Families in Need

Needs Assessment Unit (NAU)

Maladministration - Early Resolution

11 July 2019

Asylum Issues

Ministry of Commerce, Planning and Infrastructure (CPI), Cayman Islands Customs & Border Control (CBC), Department of Vehicle & Driver’s Licensing (DVDL)

Maladministration - Early Resolution

21 June 2019

$50 Unpaid Fine Results in Arrest of Pregnant Woman

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

17 June 2019

Records related to any payment/settlement awarded to the former Director of Environmental Health

Ministry of Health, Environment, Culture & Housing

Freedom of Information - Decisions

Upheld decision of PA

06 June 2019, 70-201800316, 17(b)(i)

Records relating to land claim files

Lands & Survey Department (L&S)

Freedom of Information - Decisions

Unreasonable diversion of resources

23 May 2019, 67-201800197, 9(c), reg.10(1)

Financial Services Sector

Whistleblowing

15 May 2019

Failure to Communicate

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

06 May 2019

Unprofessional Conduct

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

17 April 2019

Records relating to an Investigation and parcels of land in West Bay in the 1990s

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Reasonable search

16 April 2019, 68-201800178, Reg. 6(1)

Detention & Deportation

Cayman Islands Customs & Border Control (CBC)

Maladministration - Investigation

11 April 2019

Involving a report submitted to the Governor by the Attorney General in 1998

Governor's Office

Freedom of Information - Decisions

Reasonable search

10 April 2019, 64-201800207, Reg. 6(1)

Audio Recording of 911 Call

Department of Public Safety Communications (DPSC)

Freedom of Information - Informal Resolution

09 April 2019

List of suppliers to Immigration Detention Centre

Ministry of Human Resources and Immigration (HRI)

Freedom of Information - Informal Resolution

04 April 2019

Revision of Pension Legislation

Public Service Pension Board (PSPB)

Maladministration - Investigation

02 April 2019

Anonymous Allegation of Workplace Harassment

Whistleblowing

05 March 2019

Policy and Procedure records relating to the Department's Operations

Department of Immigration (DOI)

Freedom of Information - Decisions

Ordered full disclosure and response to Applicant

21 February 2019, 61-201800191, 7(3)(c), 7(4), 27

Records related to the amendment of the Chamber Pension Plan Trust Deed

Department of Labour and Pensions (DLP)

Freedom of Information - Decisions

Upheld decision of PA and ordered to disclose internal communications

08 February 2019, 66-201800206, 17(1)(a), 20(1)(c), 20(1)(d), 21(1), 23(1)

Domestic Violence Policy Applies to Police Officers

Police Complaints - Investigation

15 January 2019

Use of Taser Unreasonable Force

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

15 January 2019

Airport Concession Contracts

Cayman Islands Airports Authority (CIAA)

Freedom of Information - Informal Resolution

07 January 2019

Police conduct during traffic stop

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

21 December 2018

Refusal to waive stamp duty

Ministry of Finance, Tourism, & Development (DATT)

Maladministration - Investigation

19 December 2018

Special education grants

Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Maladministration - Investigation

06 December 2018

Face to face discussions resolve complaint

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Informal Resolution

03 December 2018

Request for statistics concerning PTU Taxi Operators

Ministry of District Administration, Tourism & Transport

Freedom of Information - Decisions

Upheld decision of PA

30 November 2018, 65-201800212, 9 (c)

Mother owed explanation

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

22 October 2018

Unreasonable use of force

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

19 October 2018

Unreasonable time limit

Department of Immigration (DOI)

Maladministration - Early Resolution

12 October 2018

Complaint about lack of police response

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

10 October 2018

Taxi Permits

Public Transport Appeal Tribunal (PTAT)

Maladministration - Early Resolution

03 October 2018

Parking complaint

Royal Cayman Islands Police Service (RCIPS)

Maladministration - Early Resolution

28 September 2018

Reasonable use of force

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

27 September 2018

Renaming of road

Lands & Survey Department (L&S), Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Maladministration - Investigation

26 September 2018

Records relating to a missing person’s investigation

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Informal Resolution

25 September 2018

Report on the Port Authority

Office of the Auditor General (OAG)

Freedom of Information - Informal Resolution

25 September 2018

Request for pension payout

Department of Labour and Pensions (DLP)

Maladministration - Investigation

19 September 2018

Blowing the whistle on colleague’s use of mobile phone

Whistleblowing

18 September 2018

Police pursuit under review

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

12 September 2018

Decisions of the Labour Tribunal and Labour Appeals Tribunal

Department of Labour and Pensions (DLP)

Freedom of Information - Informal Resolution

10 September 2018

CCTV footage

Department of Public Safety Communications (DPSC)

Freedom of Information - Informal Resolution

07 September 2018

Investigation of dog fatality

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

07 September 2018

Duty of care

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

03 September 2018

Progress report requested

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

28 August 2018

Taser policy under review

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

17 July 2018

Police involvement in a non-criminal dispute

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

16 July 2018

Policies and Personal Information

Cayman Islands Institute of Professional Accountants (CIIPA)

Freedom of Information - Decisions

The CIIPA is not a public authority under the FOI Law

10 July 2018, 62-00618, 2

Overtime Compensation

Ministry of Human Resources and Immigration (HRI)

Maladministration - Early Resolution

05 July 2018

Seeking Whistleblower Protection

Whistleblowing

27 June 2018

Complaint about unprofessional conduct

Royal Cayman Islands Police Service (RCIPS)

Police Complaints - Investigation

15 June 2018

Business License Requirement

Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)

Maladministration - Early Resolution

25 April 2018

Reasonable search efforts relating to abatements of stamp duty

Ministry of Finance and Economic Development (FED)

Freedom of Information - Decisions

Apology Recommended

17 April 2018, 60-01617, 6 (1)

Beach Access Report

Lands & Survey Department (L&S)

Freedom of Information - Informal Resolution

01 March 2018

A cold case review report

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Upheld decision of PA

29 January 2018, 58-00717, 17(b)(ii)

Report on taxi fares

Ministry of District Administration, Tourism & Transport

Freedom of Information - Informal Resolution

25 January 2018

Involving records relating to a parcel of land

Lands & Survey Department (L&S)

Freedom of Information - Decisions

Ordered partial disclosure

14 December 2017, 59-00517, 23(1)

Involving records relating to a death which was the subject of an investigation by the RCIPS

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Ordered partial disclosure

14 November 2017, 55-00916, 23(1), 17(b)(i), 24(a)

Involving access to advice from the DPP to the Department of Immigration

Department of Immigration (DOI)

Freedom of Information - Decisions

Upheld decision of PA

31 August 2017, 57-02316, 20(1)(c)

Involving access to an investigation report conducted by Her Majesty’s Cayman Islands Prison Service

Her Majesty's Cayman Islands Prison Service (HMPS)

Freedom of Information - Decisions

Ordered partial disclosure to Applicant only

11 May 2017, 54-02516, 16(b)(i)

Involving records of the Department of Health Regulatory Services

Health Regulatory Services (HRS)

Freedom of Information - Decisions

Upheld decision of PA

06 June 2016, 53-1715, 23(1)

Records related to the proposed revision of the National Pensions Law, Investment Regulations

Ministry of Education, Employment and Gender Affairs

Freedom of Information - Decisions

Ordered partial disclosure

22 April 2016, 46-00914, 20(1)(b), 20(1)(d)

Records relating to Applicant's case with DCFS

Department of Children and Family Services

Freedom of Information - Decisions

Ordered to reconsider fee being charged

18 April 2016, 52-01515, 13, reg. 15(1)

Records relating to a person's employment with Cayman Airways

Cayman Airways

Freedom of Information - Decisions

Search not adequate

17 March 2016, 51-01914, reg. 6(1)

Records relating to an event dated 22 March 2015 involving two airplanes

Cayman Islands Airports Authority (CIAA)

Freedom of Information - Decisions

Ordered disclosure of records

23 February 2016, 50-01315, 21(1)(b)

Concerning the Order of the Justice Timothy Owen (Acting), Dated 16 March 2015, in the matter of The Governor of the Cayman Islands v The Information Commissioner, Cause No. G0188 of 20143

Governor's Office

Freedom of Information - Decisions

Ordered partial disclosure

15 February 2016, 45-00000, 16(b)(i)(ii)

Fuel invoices for fuel importers Sol and Rubis

Her Majesty’s Customs

Freedom of Information - Decisions

Upheld decision of the PA

03 November 2015, 48-01115, 17(b)(i)

Records relating to complaints made against a medical practitioner to the Department of Health Regulatory Services

Health Regulatory Services (HRS)

Freedom of Information - Decisions

Ordered disclosure of records

18 September 2015, 47-00515, 23(1)

Records relating to specific lawsuits against the Cayman Islands Government

Portfolio of Legal Affairs

Freedom of Information - Decisions

Upheld decision of the PA

10 April 2015, 43-00814, 17(b)(1)

Records relating to Cabinet minutes

Cabinet Office

Freedom of Information - Decisions

Upheld decision of the PA and ordered one record disclosed

03 March 2015, 39-02513, 11(2), 19(1)(b) and 9(c)

Records relating to Cabinet minutes

Cabinet Office

Freedom of Information - Decisions

Upheld decision of the PA

14 November 2014, 40-02813, 11(2), 19(1)(b) and 9(c)

Records relating to KVPAD Development

Royal Cayman Islands Police Service (RCIPS), Department of Planning and the Central Planning Authority

Freedom of Information - Decisions

Upheld decision of the PA

16 October 2014, 38-02413, 17(a)

Records relating to KVPAD Development

Department of Planning and the Central Planning Authority

Freedom of Information - Decisions

Upheld decision of the PA

16 September 2014, 42-03313, 3(5)(a), 17(b)(1), 23(1)

Records relating to Cabinet minutes

Cabinet Office

Freedom of Information - Decisions

Records ordered disclosed and PA invited to present new submission

22 July 2014, 40-02813, 11(2), 19(1)(b) and 9(c)

Compliance with the Order of the Hon. Lord Justice Moses, 23 December 2013, in the Grand Court, Cause No. 3 of 2013 (Judicial Review re: ICO Decision 24-00612)

Royal Cayman Islands Police Service (RCIPS), Governor's Office

Freedom of Information - Decisions

Ordered disclosure of records, except for small part on page 13 of Complaint

10 July 2014, 41-00000, 20(1)(d)

Records relating to KVPAD Development

Department of Planning and the Central Planning Authority

Freedom of Information - Decisions

Upheld decision of the PA

28 May 2014, 37-02613, 9(c), 9(d), 17(a), 20(1)(b) and (d)

A request for records of the Human Rights Committee (HRC) relating to the applicant, and amendment or annotation of an HRC record

Ministry of Education, Financial Services and Employment

Freedom of Information - Decisions

Ordered to annotate record

14 March 2014, 35-01313, 29(2), 31

Records relating to the Applicant’s spouse’s pension

Labour and Pensions Office, Ministry of Education, Financial Services and Employment

Freedom of Information - Decisions

Upheld decision of the PA

17 December 2013, 32-01812, 23(1), 20(1)(b) and (d), and 17(1)(a) and (b)(i)

A request for records of the Human Rights Committee (HRC) relating to the applicant, and amendment or annotation of an HRC record

Ministry of Education, Financial Services and Employment

Freedom of Information - Decisions

Ordered PA to conduct records search

05 December 2013, 35-01213, 29(2), 31

Records Relating to Applicant’s DLP case

Labour and Pensions Office, Ministry of Education, Employment and Gender Affairs

Freedom of Information - Decisions

Ordered disclosure of records

08 November 2013, 36-00713, 17(a)

“particular files”

Ministry of Home Affairs, Department of Children and Family Services

Freedom of Information - Decisions

Ordered partial disclosure

22 August 2013, 31-02012, 23(1)

Part of the CINICO Board minutes of 30 January 2013

Cayman Islands National Insurance Company (CINICO)

Freedom of Information - Decisions

Ordered disclosure of records

31 July 2013, 33-01113, 21(1)(a)(ii), 21(1)(b)

Annual financial statements of CINICO for the financial year ended 30 June 2012

Royal Cayman Islands Police Service (RCIPS), Cayman Islands National Insurance Company (CINICO)

Freedom of Information - Decisions

Upheld decisions of PA - deferral upheld

12 June 2013, 30-00113, 11(2)(b)

Records relating to entertainment costs for Department of Tourism events.

Department of Tourism

Freedom of Information - Decisions

Ordered disclosure of records

11 May 2013, 29-02312, 21(1)(b)

Records relating to negotiations between the UK Government and the Cayman Islands Government, regarding the budget

Governor's Office

Freedom of Information - Decisions

Upheld decision of the PA

05 March 2013, 28-02112, 20(1)(b)

Records pertaining to the Applicant's pension benefits

Public Service Pension Board (PSPB)

Freedom of Information - Decisions

Ordered partial disclosure

21 January 2013, 27-00912, 17(a), 23(1)

Records relating to Cayman Islands Estates Ltd. and certain named blocks and parcels of land

Cabinet Office

Freedom of Information - Decisions

Ordered disclosure of records

07 December 2012, 22-00712 Substant. Decision, 23(1)

Records relating to the Auditor General's report on Operation Tempura

Office of the Auditor General (OAG)

Freedom of Information - Decisions

Upheld decision of the PA

26 November 2012, 26-00312, 17(a), 20(1)(b),(20(1)(c), 20(1)(d)

Records relating to a complaint to His Excellency the Governor on Operation Tempura and the Governor's response to the complaint

Governor's Office

Freedom of Information - Decisions

Records ordered disclosed (subject to Judicial Review)

22 November 2012, 24-00612, 17(b)(i), 20(1)(d), 23(1), 54(1)(a)

Records pertaining to the termination by Government of an agreement to construct a new cruise berth in the George Town port

Port Authority

Freedom of Information - Decisions

Ordered partial disclosure

25 October 2012, 25-00812, 17(a), 23(1)

National Pension Office audited accounts and records of correspondence relating to Multiple and Single Employer Pension Plans from July 2006 June 2010

Public Service Pension Board (PSPB)

Freedom of Information - Decisions

Ordered partial disclosure

05 October 2012, 23-00512, 20(1)(d), 21(1)(a)(ii), 21(1)(b), 23(1)

Records withheld relating to Cayman Islands Estates Ltd.

Cabinet Office

Freedom of Information - Decisions

Records held under the Law

24 August 2012, 22-00712 Prelim Decision, 2

Records relating to the Chief Officer Recruitment exercise resulting in the appointments of three new Chief Officers

Portfolio of the Civil Service, Office of the Deputy Governor

Freedom of Information - Decisions

Ordered partial disclosure

24 July 2012, 21-00212, 20(1)(b), 20(1)(d), 23(1)

A copy of the 1 Jan 2008 Actuarial Report completed on the Public Service Pension Funds

Public Service Pension Board (PSPB)

Freedom of Information - Decisions

Ordered disclosure of records

07 May 2012, 20-00112, 11(2)(b)

Records relating to notes, correspondence and minutes that concern the GLF project

Port Authority

Freedom of Information - Decisions

Ordered disclosure of records

13 December 2011, 19-01911, 20(1)(b), 20(1)(d)

Personnel records and complaints filed and investigations conducted

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Ordered disclosure of records

10 November 2011, 17-01711, 6(1), 16(b)(i), 16(b)(ii)

3(7), 20(1)(d),21(1)(b), 23(1)

National Pension Office

Freedom of Information - Decisions

Ordered back for further review

25 October 2011, 16-00811, Pension records and correspondence

Tender bids for Government financing

Ministry of Finance, Tourism, & Development (DATT)

Freedom of Information - Decisions

Upheld decision of the PA

02 September 2011, 15-00611, 17(b)(i), 20(1)(d), 21(1)(a)(ii), 21(1)(b)

Legal Aid Review report

Ministry of Finance, Tourism, & Development (DATT)

Freedom of Information - Decisions

Ordered partial disclosure

22 August 2011, 13-00511, 11(2)(b), 19(1)(b)

The 2010 Promotion Examinations Exam Paper and the Marking Matrix

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Upheld decision of the PA

22 July 2011, 14-00711, 11(2)(c ), 20(1)(d)

Statistical information about the Legal Department

Portfolio of Legal Affairs

Freedom of Information - Decisions

Upheld decision of the PA

14 June 2011, 12-01011 & 01211 , 9(a), 16(b)

Fire Service report

Ministry of Finance, Tourism, & Development (DATT)

Freedom of Information - Decisions

Ordered partial disclosure

04 May 2011, 11-02410, 17(a), 20(1)(d), 23(1)

Portfolio of Legal Affairs

Portfolio of Legal Affairs

Freedom of Information - Decisions

Upheld decision of the PA

04 April 2011, 10-02310, 17(a)

CINICO Board minutes

Cayman Islands National Insurance Company (CINICO)

Freedom of Information - Decisions

Ordered disclosure of records

22 March 2011, 9-02210, 20(1)(b)

Insurance coverage of a third party

Health Regulatory Services (HRS)

Freedom of Information - Decisions

Upheld decision of the PA

04 March 2011, 8-01610, 23 (1) [Preliminary issues: is the record subject to the FOI Law & 9(a)]

List of MLA pensioners

Public Service Pension Board (PSPB)

Freedom of Information - Decisions

Ordered disclosure of records

22 February 2011, 7-01010, 23 (1)

Legal correspondence

Portfolio of Legal Affairs

Freedom of Information - Decisions

Withdrawn by Applicant

23 December 2010, 6-01810, 17(a), 20(1)(c)

CINICO in-network service providers

Cayman Islands National Insurance Company (CINICO)

Freedom of Information - Decisions

Upheld decision of the PA

06 August 2010, 5-00310, 9(a), 9 (c)

Constitutional transcripts

Cabinet Office

Freedom of Information - Decisions

Ordered disclosure of records

20 May 2010, 4-02109, 15(a), 15(b), 20(1)(b) or 20(1)(d)

AMMPA Dolphin Standards

Department of Agriculture

Freedom of Information - Decisions

Ordered disclosure of records

20 April 2010, 3-02209, 15(b), 17(b)(i), 21(1)(a)(ii), 21(1)(b)

Tempura report

Royal Cayman Islands Police Service (RCIPS)

Freedom of Information - Decisions

Upheld decision of the PA

12 February 2010, 2-01109, 3(5)(b), 16(b)(i), 16(b)(ii), 16(c), 17(a), 17(b)(i), 20(1)(d)

GIS salaries

Government Information Service

Freedom of Information - Decisions

Ordered partial disclosure

30 July 2009, 1-00109, 23(1)