Outcomes - Selected Case Summaries



Police conduct during traffic stop

Informal Resolution | 21 December 2018
Royal Cayman Islands Police Service (RCIPS)

A complaint was made by a member of the public following a traffic stop alleging the officer involved was rude, abrupt, aggressive and unprofessional in the handling of the situation. The complainant was also concerned as their young son was in the vehicle and felt the manner in which they were dealt with had a negative effect on the youth.

The Professional Standards Unit of the Royal Cayman Islands Police Service, with the agreement of the complainant and the officer involved, initiated an informal resolution. The officer heard the perspective of the complainant and offered an apology for the feelings he caused. The officer’s supervisor was involved and spoke to the officer regarding the incident, providing guidance and recommending customer service training.

Both the officer and complainant signed off an agreement that they were satisfied with the informal resolution which was reviewed and approved by the Ombudsman.