Resources

General Information

A Guide to Fair and Reasonable Decisions

General Information | 08 October 2018

Ombudsman Act (2021 Revision)

General Information | 03 May 2021

Publications

Publication Scheme

Publications | 02 January 2024

2024 Ombudsman Publication Scheme

Annual Report 2023

Publications | 24 July 2024

Annual Report 2022

Publications | 20 September 2023

Annual Report 2021

Publications | 07 December 2022

Annual Report 2020

Publications | 14 July 2021

Annual Report 2019

Publications | 29 July 2020

Annual Report 2018

Publications | 13 November 2019

Statistics

4th QTR 2023 Statistics

Statistics | 31 December 2023

4th Quarter 2023 Statistics

3rd QTR 2023 Statistics

Statistics | 30 September 2023

3rd Quarter 2023 Statistics

2nd QTR 2023 Statistics

Statistics | 30 June 2023

2nd Quarter 2023 Statistics

1st QTR 2023 Statistics

Statistics | 31 March 2023

1st Quarter 2023 Statistics

4th QTR 2022 Statistics

Statistics | 31 December 2022

4th Quarter 2022 Statistics

3rd QTR 2022 Statistics

Statistics | 30 September 2022

3rd Quarter 2022 Statistics

2nd QTR 2022 Statistics

Statistics | 30 June 2022

2nd Quarter 2022 Statistics

1st QTR 2022 Statistics

Statistics | 31 March 2022

1st Quarter 2022 Statistics

4th QTR 2021 Statistics

Statistics | 31 December 2021

4th Quarter 2021 Statistics

3rd QTR 2021 Statistics

Statistics | 30 September 2021

3rd Quarter 2021 Statistics

2nd QTR 2021 Statistics

Statistics | 30 June 2021

2nd Quarter 2021 Statistics

1st QTR 2021 Statistics

Statistics | 31 March 2021

1st Quarter 2021 Statistics

4th QTR 2020 Statistics

Statistics | 28 January 2021

4th Quarter 2020 Statistics

3rd QTR 2020 Statistics

Statistics | 08 October 2020

3rd Quarter 2020 Statistics

Management Disclosures

FOI Disclosure Log

Management Disclosures | 20 March 2024

Management Disclosures - Remuneration

Senior Management Remuneration 2021

Remuneration | 31 December 2021

Senior Management Remuneration 2020

Remuneration | 31 December 2020

Senior Management Remuneration 2019

Remuneration | 31 December 2019

Management Disclosures - Travel Expenses

Senior Management & Travel Subsistence 2021

Travel Expenses | 31 December 2021

Senior Management & Travel Subsistence 2020

Travel Expenses | 31 December 2020

Senior Management & Travel Subsistence 2019

Travel Expenses | 31 December 2019

Senior Management & Travel Subsistence 2018

Travel Expenses | 31 December 2018

Management Disclosures - Notice of Interest

Notice of Interests 2024 - Deputy Ombudsman

Notice of Interest | 04 February 2024

Notice of Interests 2023 - Ombudsman

Notice of Interest | 27 November 2023

Notice of Interests 2022

Notice of Interest | 25 July 2022

Notice of Interests 2021

Notice of Interest | 31 October 2021

Notice of Interests 2020

Notice of Interest | 31 December 2020

Notice of Interests 2019

Notice of Interest | 05 April 2019

Notice of Interests 2018

Notice of Interest | 01 June 2018

Management Disclosures - Credit Card Disclosures

2021 Credit Card Disclosure

Credit Card Disclosures | 31 December 2021

Management Disclosures - Hospitality Register

2021 Hospitality Register

Hospitality Register | 07 July 2022

Data Protection

Data Protection Act (2021 Revision)

Data Protection | 03 May 2021

Data Protection Regulations, 2018

Data Protection | 02 April 2019

Data Protection - Guide for Data Controllers

Data Protection | 05 May 2023

Detailed guidance for businesses, organizations and public authorities

Data Protection - Guide for Data Subjects

Data Protection | 25 August 2023

Detailed guidance on the rights of individuals

Data Protection - Guidance on Monetary Penalty Orders

Data Protection | 07 November 2019

Guidance on the issuance of Monetary Penalty Orders by the Ombudsman

Data Protection - Guidance on Monetary Penalty Order Methodology

Data Protection | 03 September 2021

Guidance on the methodology used for the issuance of Monetary Penalty Orders by the Ombudsman

Data Protection - Section 40 Guidelines

Data Protection | 06 February 2020

Guidelines on how the Ombudsman will handle requests made under Section 40 of the Data Protection Law

Data Protection - Section 40 Consultation Form

Data Protection | 06 February 2020

Form to request consultation from the Ombudsman under Section 40 of the Data Protection Law

Data Protection - Breach Notification Form

Data Protection | 18 October 2021

Data Protection - Subject Access Request Model Form

Data Protection | 07 February 2019

A generic form for making a subject access request to any business, organization or public authority

Data Protection - Record of Processing Activities (RoPA) Model Template

Data Protection | 13 September 2019

A spreadsheet to help you map your data flows

Data Protection - Compliance Audit Sample Questionnaire

Data Protection | 13 September 2019

A simple questionnaire to help you prepare for compliance with the DPL

Data Protection - DPL Exemptions Overview

Data Protection | 13 September 2019

An overview of all exemptions in the DPL

My Data, My Right!

Data Protection | 28 January 2022

How to make Data Protection work for you

Your Personal Data, Your Rights

Data Protection | 28 January 2023

Why is Data Protection important?

It's Yours, Take Control!

Data Protection | 28 January 2024

Emphasis on the importance of safeguarding your personal data.

FOI

Freedom of Information Act (2021 Revision)

FOI | 29 January 2021

Freedom of Information (General) Regulations (2021 Revision)

FOI | 29 January 2021

Freedom of Information 2022 Annual Statistics Report

FOI | 26 September 2023

Freedom of Information 2021 Annual Statistics Report

FOI | 07 December 2022

Freedom of Information 2020 Annual Statistics Report

FOI | 27 April 2022

Freedom of Information 2019 Annual Statistics Report

FOI | 30 November 2020

Freedom of Information 2018 Annual Statistics Report

FOI | 25 September 2019

List of Information Managers

FOI | 10 October 2024

FOI Appeals Policy & Procedures

FOI | 25 March 2022

Chief Secretary's Code of Practice on Records Management

FOI | 16 April 2019

It's Yours, Just Ask!

FOI | 28 September 2021

How to make Freedom of Information work for you

"In the Know"

FOI | 28 September 2022

How you can promote transparency, accountability and public participation with Freedom of Information

Rights 2 Records

FOI | 28 September 2023

Secrecy destroys trust, transparency builds it.

Transparency: The Bedrock of Democracy

FOI | 28 September 2024

Freedom of Information is the foundation of democracy and good government in the Cayman Islands.

How to Make an FOI Request

FOI | 28 September 2024

Steps for making an FOI Request

Maladministration

List of Internal Complaints Process (ICP) Officers

Maladministration | 21 October 2024

Complaints (Maladministration) Law (2018 Revision)

Maladministration | 16 March 2018

Police

The Police (Complaints by the Public) Law, 2017

Police | 26 April 2017

Whistleblowing

The Whistleblower Protection Law, 2015

Whistleblowing | 20 June 2016