Resources
Categories
General Information
A Guide to Fair and Reasonable Decisions
General Information | 08 October 2018
Ombudsman Act (2021 Revision)
General Information | 03 May 2021
Publications
Publication Scheme
Publications | 02 January 2024
2024 Ombudsman Publication Scheme
Annual Report 2023
Publications | 24 July 2024
Annual Report 2022
Publications | 20 September 2023
Annual Report 2021
Publications | 07 December 2022
Annual Report 2020
Publications | 14 July 2021
Annual Report 2019
Publications | 29 July 2020
Annual Report 2018
Publications | 13 November 2019
Statistics
4th QTR 2023 Statistics
Statistics | 31 December 2023
4th Quarter 2023 Statistics
3rd QTR 2023 Statistics
Statistics | 30 September 2023
3rd Quarter 2023 Statistics
2nd QTR 2023 Statistics
Statistics | 30 June 2023
2nd Quarter 2023 Statistics
1st QTR 2023 Statistics
Statistics | 31 March 2023
1st Quarter 2023 Statistics
4th QTR 2022 Statistics
Statistics | 31 December 2022
4th Quarter 2022 Statistics
3rd QTR 2022 Statistics
Statistics | 30 September 2022
3rd Quarter 2022 Statistics
2nd QTR 2022 Statistics
Statistics | 30 June 2022
2nd Quarter 2022 Statistics
1st QTR 2022 Statistics
Statistics | 31 March 2022
1st Quarter 2022 Statistics
4th QTR 2021 Statistics
Statistics | 31 December 2021
4th Quarter 2021 Statistics
3rd QTR 2021 Statistics
Statistics | 30 September 2021
3rd Quarter 2021 Statistics
2nd QTR 2021 Statistics
Statistics | 30 June 2021
2nd Quarter 2021 Statistics
1st QTR 2021 Statistics
Statistics | 31 March 2021
1st Quarter 2021 Statistics
4th QTR 2020 Statistics
Statistics | 28 January 2021
4th Quarter 2020 Statistics
3rd QTR 2020 Statistics
Statistics | 08 October 2020
3rd Quarter 2020 Statistics
Management Disclosures
FOI Disclosure Log
Management Disclosures | 20 March 2024
Management Disclosures - Remuneration
Senior Management Remuneration 2021
Remuneration | 31 December 2021
Senior Management Remuneration 2020
Remuneration | 31 December 2020
Senior Management Remuneration 2019
Remuneration | 31 December 2019
Management Disclosures - Travel Expenses
Senior Management & Travel Subsistence 2021
Travel Expenses | 31 December 2021
Senior Management & Travel Subsistence 2020
Travel Expenses | 31 December 2020
Senior Management & Travel Subsistence 2019
Travel Expenses | 31 December 2019
Senior Management & Travel Subsistence 2018
Travel Expenses | 31 December 2018
Management Disclosures - Notice of Interest
Notice of Interests 2024 - Deputy Ombudsman
Notice of Interest | 04 February 2024
Notice of Interests 2023 - Ombudsman
Notice of Interest | 27 November 2023
Notice of Interests 2022
Notice of Interest | 25 July 2022
Notice of Interests 2021
Notice of Interest | 31 October 2021
Notice of Interests 2020
Notice of Interest | 31 December 2020
Notice of Interests 2019
Notice of Interest | 05 April 2019
Notice of Interests 2018
Notice of Interest | 01 June 2018
Management Disclosures - Credit Card Disclosures
2021 Credit Card Disclosure
Credit Card Disclosures | 31 December 2021
Management Disclosures - Hospitality Register
2021 Hospitality Register
Hospitality Register | 07 July 2022
Data Protection
Data Protection Act (2021 Revision)
Data Protection | 03 May 2021
Data Protection Regulations, 2018
Data Protection | 02 April 2019
Data Protection - Guide for Data Controllers
Data Protection | 05 May 2023
Detailed guidance for businesses, organizations and public authorities
Data Protection - Guide for Data Subjects
Data Protection | 25 August 2023
Detailed guidance on the rights of individuals
Data Protection - Guidance on Monetary Penalty Orders
Data Protection | 07 November 2019
Guidance on the issuance of Monetary Penalty Orders by the Ombudsman
Data Protection - Guidance on Monetary Penalty Order Methodology
Data Protection | 03 September 2021
Guidance on the methodology used for the issuance of Monetary Penalty Orders by the Ombudsman
Data Protection - Section 40 Guidelines
Data Protection | 06 February 2020
Guidelines on how the Ombudsman will handle requests made under Section 40 of the Data Protection Law
Data Protection - Section 40 Consultation Form
Data Protection | 06 February 2020
Form to request consultation from the Ombudsman under Section 40 of the Data Protection Law
Data Protection - Breach Notification Form
Data Protection | 18 October 2021
Data Protection - Subject Access Request Model Form
Data Protection | 07 February 2019
A generic form for making a subject access request to any business, organization or public authority
Data Protection - Record of Processing Activities (RoPA) Model Template
Data Protection | 13 September 2019
A spreadsheet to help you map your data flows
Data Protection - Compliance Audit Sample Questionnaire
Data Protection | 13 September 2019
A simple questionnaire to help you prepare for compliance with the DPL
Data Protection - DPL Exemptions Overview
Data Protection | 13 September 2019
An overview of all exemptions in the DPL
My Data, My Right!
Data Protection | 28 January 2022
How to make Data Protection work for you
Your Personal Data, Your Rights
Data Protection | 28 January 2023
Why is Data Protection important?
It's Yours, Take Control!
Data Protection | 28 January 2024
Emphasis on the importance of safeguarding your personal data.
FOI
Freedom of Information Act (2021 Revision)
FOI | 29 January 2021
Freedom of Information (General) Regulations (2021 Revision)
FOI | 29 January 2021
Freedom of Information 2022 Annual Statistics Report
FOI | 26 September 2023
Freedom of Information 2021 Annual Statistics Report
FOI | 07 December 2022
Freedom of Information 2020 Annual Statistics Report
FOI | 27 April 2022
Freedom of Information 2019 Annual Statistics Report
FOI | 30 November 2020
Freedom of Information 2018 Annual Statistics Report
FOI | 25 September 2019
List of Information Managers
FOI | 10 October 2024
FOI Appeals Policy & Procedures
FOI | 25 March 2022
Chief Secretary's Code of Practice on Records Management
FOI | 16 April 2019
It's Yours, Just Ask!
FOI | 28 September 2021
How to make Freedom of Information work for you
"In the Know"
FOI | 28 September 2022
How you can promote transparency, accountability and public participation with Freedom of Information
Rights 2 Records
FOI | 28 September 2023
Secrecy destroys trust, transparency builds it.
Transparency: The Bedrock of Democracy
FOI | 28 September 2024
Freedom of Information is the foundation of democracy and good government in the Cayman Islands.
How to Make an FOI Request
FOI | 28 September 2024
Steps for making an FOI Request
Maladministration
List of Internal Complaints Process (ICP) Officers
Maladministration | 21 October 2024
Complaints (Maladministration) Law (2018 Revision)
Maladministration | 16 March 2018
Police
The Police (Complaints by the Public) Law, 2017
Police | 26 April 2017
Whistleblowing
The Whistleblower Protection Law, 2015
Whistleblowing | 20 June 2016