Outcomes - Selected Case Summaries
Categories
Applicant's Own Personal Information
Informal Resolution | 18 December 2019
Ministry of Education, Youth, Sports, Agriculture and Lands (EYSAL)
An applicant requested records relating to herself, generated in the course of her employment. The Ministry initially did not respond to the request under the FOI Law, because it was contained in a broader complaint letter.
We brought the matter to the attention of the chief officer who conducted an internal review and disclosed some records. However, the applicant was not satisfied and raised an appeal. We explained to the Ministry that the FOI (General) Regulations require that reasonable efforts be made to locate records responsive to an access request. After a new search EYSAL released additional records to the applicant along with an apology for initially not providing the requested records. The applicant was satisfied with the disclosure and agreed to close the appeal.