Outcomes - Selected Case Summaries



Taxi Permits

Early Resolution | 03 October 2018
Public Transport Appeal Tribunal (PTAT)

Two complainants were disqualified from holding a taxi permit by the Public Transport Unit of the Public Transport Board for allegedly operating a taxi without a meter; they appealed the decision to the PTAT. The PTAT did not provide a written judgement within 21 days of the hearing, as required by law. The complainants sought our assistance to obtain a response.

We contacted the Chairman of the PTAT who acknowledged the transgression and apologised to the complainants. The Chairman delivered a judgement in favour of the complainants including the reimbursement of the complainants’ legal fees.